![]() In reality, the case alleges, “not everything ‘look stunning on the 13-inch Retina display,’ especially not the cracking, blacking out, or magenta, purple and blue lines and squares” that manifest within hours of powering up the M1 MacBook for the first time, an experience the lawsuit alleges is “consistent” among those who purchased the laptops. The lawsuit claims, however, that many M1 MacBook users’ experiences are far from what Apple promised while hyping up its next-generation laptops. Other representations made by Apple included that the M1 MacBook Air featured support for P3 wide color, resulting in an “even more vibrant, true-to-life Retina display,” the lawsuit continues, noting Apple’s marketing comments were made alongside photographs of vivid imagery on the M1 MacBook’s display.Īccording to the complaint, many of the display-touting representations made by Apple for the M1 MacBook Air were repeated for the M1 MacBook Pro, which is said to allow for “full-quality, 8K ProRes video in DaVinci Resolve without dropping a single frame,” and come with “two Thunderbolt ports with USB4 support to connect more peripherals than ever,” among other bells, whistles, and design and hardware upgrades. ![]() Users were also informed that the M1 MacBook Air would allow for more movie watching than ever given it came with up to 18 hours of battery life, per the suit. Also on offer with the new M1 MacBook Air was ever-faster video editing that allowed users to run for the first time multiple streams of full-quality, 4K ProRes video in Final Cut Pro “without dropping a frame,” Apple stated. More specifically, the new M1 MacBook Air models represented the “biggest leap ever” for the computer, the case says, as the machines married an up to 8-core GPU with graphics that were up to five times faster so as to provide a display so immersive that graphics-intensive games could run at significantly higher frame rates. In announcing this next generation of MacBooks, Apple CEO Tim Cook said, “he introduction of three new Macs featuring Apple’s breakthrough M1 chip represents a bold change that was years in the making, and marks a truly historic day for the Mac and for Apple,” the suit relays. “Instead, the issues develop on their own without user interference.” The M1 MacBook: a supreme screen?Įssential to Apple’s marketing of the M1 MacBook Air - and the fanfare with which it was released - was the interrelationship between the machine’s superior technology and next-level display, the lawsuit begins. “In fact many users, including Plaintiff, does not use any of the covers Apple mentions,” the suit, filed in California’s Northern District Court on September 14, reads. ![]() The lawsuit alleges, however, that the M1 MacBook screen defect nevertheless “manifests independently of these considerations.” Per the case, Apple specifically told users to remove any camera cover, palm rest cover or keyboard cover on their M1 MacBook Air and M1 MacBook Pro, which reportedly retail for $999 and $1,299, respectively, before closing the display, as any of the obtrusions might cause damage when the display is closed. At that time, Apple relayed to customers that "o enable the thin design of Mac notebook computers, the clearance between the display (screen) and the top case is engineered to tight tolerances" and cautioned users to handle the displays with care, the lawsuit says, contending this amounts to an admission by the tech giant that the M1 MacBook displays are faulty. Some users who’ve replaced or repaired their M1 MacBook displays have quickly experienced the problem again, the case says, claiming Apple has replaced some M1 MacBooks with laptops suffering from the same defect.Īpple is alleged to have known of the M1 MacBook screen problem from internal testing and user complaints yet failed to publicly recognize the defect until August 27, 2021, according to the suit. The 28-page lawsuit alleges thousands of Apple users worldwide have run up against issues with the “defective” M1 MacBook screens and have been forced to pay anywhere from $600 to $850 out of pocket to obtain repairs or secure replacements without Apple’s help. ![]() Apple’s top-of-the-line M1 MacBook Air and M1 MacBook Pro laptops come with screens that are “extraordinarily fragile” and can crack black out develop magenta, purple and blue lines and squares and stop working altogether, a proposed class action alleges.
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